Frequently Asked Questions

Where is my order?

You will receive a shipping confirmation email once your package has been processed. The email will include the tracking number. Expect 3-5 business days for your package to arrive!

Where do you make your products?

Almost all of our products are designed and created with love right here in the heart of Los Angeles, California!

Can I change or cancel my order?

Although you're free to change or cancel your order, we usually quickly process our orders within the first two hours of receiving them. If the package has already shipped, you can request an exchange or receive store credit of your order value (minus shipping) within 30 days of purchasing your goodies using our return center.

How long does shipping take?

You can expect your items to arrive within 3-5 business days. Refer to our shipping policy for more information.

What if I receive a damaged item?

If you receive a damaged item, feel free to reach out to us to start an exchange via our return center or via email. You can also receive store credit instead if you prefer.

Are you climate friendly?

Not to brag or anything, but we are very, very proud of our climate pledge! Every year, we donate hundreds of dollars to the Clean Air Task Force to remove (literally) tons of CO2 from the atmosphere. Not to mention, the vast majority of our products and packaging use recycled materials!

Are your products made in the US?

Over 90% of our products are designed and created right here at home. We're super proud of this one!

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